Best Shoppe FZE LLC

is delighted to offer you a straight forward return and exchange policy. All our items fall under the below return and refund policy, except any customised items, the sales of which are FINAL.

If you are not fully satisfied with your purchased items purchased, if an item is faulty or damaged in transit - please contact at sales@bestshoppe.ae.

All returns/refunds must be reported within 7 days of delivery and must be authorised by Best Shoppe FZE LLC. Any goods returned without prior authorisation will not be accepted.We will not accept

product returns for custom-made products, unless such products are faulty, or do not conform to the agreed specifications.

All items must be returned in perfect condition and in original packaging. The returned products may be exchanged or a credit note will be issued. We do not offer a refund for items incorrectly ordered or no longer required.

Shipping and handling charges will not be returned, reimbursed or refunded for returns or exchanges. We will refund the re-delivery charges, if the error has been occurred from our side. All future shipping charges for returns or exchanges will be the responsibility of the purchaser.

We reserve the right to refuse service to anyone, in our opinion, who is doing excessive returns or exchanges. Any client doing excessive returns or exchanges will be taken off our client list and will no longer be able to purchase from Best Shoppe FZE LLC.

'Refunds will be done only through the Original Mode of Payment'

Order Cancellations
We like you to feel happy and comfortable purchasing from Best Shoppe FZE LLC. Hence, if you like to cancel an order you made, it is only possible if you cancel it within 24 hours of your initial purchase. Once your shipment is on the way to you, we unfortunately will not be able to cancel it.Refunds will be made back to the payment solution used initially by the customer.Please allow up for up to 45 days for the refund transfer to be completed

For more information please contact us via email at sales@bestshoppe.ae.

Delivery

We deliver all over the United Arab Emirates-Dubai,Abudhabi,Sharjah,Ajman and all other Emirates.

After your order confirmation,it takes 3-5 working days.Shipping will be done by a third party courier.We will keep the proof of delivery note signed and confirmed by the customer.

Return:

Fitness & Sports Equipment’s

All Fitness & Sports equipment is not refundable once installed,if any mechanical defect on the equipments,the product shall be replaced or repaired free of charge

WARRANTY

All Fitness Machines installed at your place have a manufacturer’s warranty for 1 year.